To anyone looking to acquire commercial radio programming software:Please do not make requests for copies of radio programming software which is sold (or was sold) by the manufacturer for any monetary value. All requests will be deleted and a forum infraction issued. Making a request such as this is attempting to engage in software piracy and this forum cannot be involved or associated with this activity.
The same goes for any private transaction via Private Message. Even if you attempt to engage in this activity in PM's we will still enforce the forum rules.
Your PM's are not private and the administration has the right to read them if there's a hint to criminal activity.If you are having trouble legally obtaining software please state so. We do not want any hurt feelings when your vague post is mistaken for a free request. It is YOUR responsibility to properly word your request.To obtain Motorola software see the Sticky in the Motorola forum.The various other vendors often permit their dealers to sell the software online (i.e., Kenwood).
Please use Google or some other search engine to find a dealer that sells the software. Typically each series or individual radio requires its own software package. Often the Kenwood software is less than $100 so don't be a cheapskate; just purchase it.For M/A Com/Harris/GE, etc: there are two software packages that program all current and past radios. One package is for conventional programming and the other for trunked programming. The trunked package is in upwards of $2,500. The conventional package is more reasonable though is still several hundred dollars. The benefit is you do not need multiple versions for each radio (unlike Motorola).This is a large and very visible forum.
We cannot jeopardize the ability to provide the RadioReference services by allowing this activity to occur. Please respect this.
I have three computers. A desktop and a laptop both running Windows 10 and an old unused desktop running Windows 7.CPS installs just fine on the Win10 machines, but the radio isn't issued an IP number when its plugged in. I dug out the old Win7 computer and installed CPS on it.The first thing I noticed is that a message pops up saying that the Mototrbo drivers are being installed. This never happened with my WIn10 computers during the install procedure. When I plug my radio in to the Win7 box, everything works as it should.When I look in C:Program Files(x86)Motorola the Win7 computer has a folder called MOTOTRBO Drivers.
The Windows 10 machines don't. So it appears that the proper drivers don't get installed under Win10.I was going to dump the old Win7 machine, but I think I'm going to keep it for a while longer in case issues like this pop up again. The problem with Win 10 installations is that the driver that reads the radio and assigns it an IP number so that it shows up as a network device is not installed. (I have absolutely no idea why).Look in the folder: C:Program Files (x86)MotorolaYou should see two more folders:MOTOTRBO CPSMOTORBO DriversIf the 'MOTOTRBO Drivers' folder is not there, your radio will never be recognized by CPS.A Win 7 install is another story. If you do a fresh installation on Windows 7, you are notified that the drivers will be installed.
Below is the InstallShield window that pops up when installing CPS on Win7. (This is never seen on a Win10 install).Note that it is installing Flashzap (the firmware updating tool) and the Radio Driver that configures the radio as an internet device. This does not appear when installing CPS on Win10 where the drivers are not installed. This is the problem that needs to be overcome in order to get the radio recognized under Win10. If you've got the 'MOTOTRBO Drivers' folder in the 'C:Program Files (x86)Motorola' folder, then go into the 'MOTOTRBO Drivers folder' then into the RNDIS sub folder.Once there, run DPinst.exe.
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That will install the drivers that let your computer see the radio as an internet device. When you plug in the radio, you should see Windows ask you if you want to recognize new networks. Choose yes.Note that sometimes it takes a while for the computer to see the radio when it's first being discovered. Leave it plugged in for a few minutes. In the service sector, we have been having this issue, which is the reasons we have taken the following actions on our company wide computer platforms:Installed an upgrade block to prevent ANY computer from upgrading from Windows 7 to Win10.ONLY purchase to hardware that is downgrade capable to Windows 7.For our service computers, both desktop and laptops, Windows 7 Pro or Ultimate is the standard with Virtual XP loaded for programs that will not run in Windows 7 (and there are many).
We will continue to run Windows 7 on our service computers until end of support for that product.For our front office computers we are currently beta testing Windows 10 on a few guinea pigs in the office. It has many challenges to overcome, including the lack of support of any kind of CD/DVD media and in our industry where large files are transferred on flat media it's a problem. Motorola, along with other vendors are still struggling with how to implement changes in basic hardware that have made the simple network issues are real challenge with W10, since so many processes are now obscured behind an OS that doesn't let you change things nor lock updates to a given set of variables. This is what I came up with yesterday and shared on another forum:I think I have a fix.Ran in to the same issues today with an aftermarket cable and new install of MOTOTRBO CPS 12.1 on Windows 10.
Same error, wouldn't recognize radio. When looking in Device Manager, it showed up as as USB Serial Port COM6.After several frustrating hours of troubleshooting, this is ultimately what worked:With radio connected to laptop and showing up as USB Serial Port (COM6) in device manager, right click and uninstall. This should remove the instance from the device manager. Then disconnect the radio and cable from the computer.Next, install MOTOTRBO Driver from TrboNet's website:Install the driver using the setup exe.Once this is completely installed and happy, then open up MotoTRBO CPS.
Once loaded, reconnect cable and power up radio. At this point, it should now show as a network device MOTOTRBO Radio in Device Manager and prompt for network discovery permission (Network 5, 6, 30, etc). You should be able to read/write/update with 12.1 in Windows 10. The Topic is old but I have the same issueWin 10 - 64 BitCPS 15.0 (Build 754)Radio DP4801eOriginal Motorola CableIf I connect the Radio I can hear the USB sound, Windows is asking me for the Network and I click on YesThe device is in the device manager and I can Ping it via cmd.exeBut if I try to read out the radio via the CPS I get the TimeOut ErrorI installed it on a second Win 10 - 64 Bit Notebook and it was OK, I can communicate with the radioSo what is wrong with my 1st PC? I uninstalled it several times, tried also to install/run it as administrator and all the other 'house wife solutions'Any idea?
Except 'use the Notebook' solution ^^.